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Archive for July, 2008

Update to iStat Pro available

July 26, 2008 Leave a comment

Get it here.

Categories: Freeware, Software, Utility

A post from my iphone!

July 25, 2008 1 comment

I just downloaded the new WordPress app for the iPhone. In fact, I am trying it out right now to see how well it works. So far, so good. And the price is definitely right. 🙂

Categories: iPhone

I’ve got an iPhone!

July 12, 2008 Leave a comment

Yes, indeedy.  I have myself a brand spankin’ new iPhone.  A 16GB Black one to be exact.  I transfered my number from Verizon, which is a story in itself, to be shared in just a minute.

I won’t even try to review it.  There are plenty of sites doing that today, and you probably don’t need me to tell you that.  However, let me tell you the story of me getting the iPhone on launch day and some of my observations.  In fact, if you just want to skip the gory sorta-details, just scroll on down to my list.

The Story

I took today off — partly to make sure I had enough time to get an iPhone, but also to be able to shuttle kids around to their various activities.  By the time I was done with all of that, hopped aboard the light rail system to downtown Salt Lake City and to the Apple Store, it was about 9:55AM when I finally arrived at “The Line” – cue ominous music.  First though, I stopped off at the AT&T store in the same mall.  They had run out of iPhones long before I ever got there.  And asking people around me, it turns out that many of them were in that line because the various AT&T stores they visited were out of stock.

I had read a story the day before (found here) that says Apple expects to be able to handle about 100 activations per hour.  I don’t really know how many people were in front of me, but I thought that at 100 / hour, I should be out of that line by 1PM, 2PM at the latest.  Boy, was I wrong!  That line just crawled!  Sometimes, it would seem that the line would move okay, and other times, it would not budge for what seemed like hours!  The Apple employees that came around gave us various reasons, such as AT&T’s activation servers going down, Apple’s iTunes servers not performing up to snuff, the customers themselves not being prepared, and so on.  Put together, I didn’t get into the Apple store until 8 hours later!

During that time, from approximately 10AM to 6PM, we stood/sat in the shade and in the sun.  The high was probably in the mid-90s.  Luckily, Apple was kind enough to pass out bottles of water and we even got snow cones!  I think the flavor was Tiger’s Blood, but one would think it would have been some type of Apple flavoring. 🙂  A few (?) people were even kind enough to order some Little Caesar’s pizzas and pass those around.  All in all, the people, both with Apple, and in the line, were very nice.  I probably couldn’t have hung out with a better group for those 8 hours.

The people that didn’t want to stand in line, were a different story.  When I was finally close to the door, the best entertainment was watching the people trying to go straight into the store without waiting in line.  I couldn’t hear them most of the time, so I can only imagine what they were saying to try to get past the employees.  The employees did a great job of turning them away (or at least almost all of them).  By the time I had waited 8 hours, if I saw people slipping in, I would have dove in after them and tackled a few people.  I was not going to put up with that!

Once I did get in, it took about 15 more minutes to wait for one of the “Specialists” to help me pick out a phone, a plan, accessories, etc.  That part of it took no time at all since I knew exactly what I wanted.  The part that did take some time was the activation.  I was transferring my number from my Verizon account to AT&T.  When the employee tried to do that, it returned an error msg.  Something about the Polling Servers not responding.  Arrggghh!  He tried again.  Same thing.  Then he gave me a couple of options.  I could wait for up to 30 or more minutes for a phone line to come free — hey, weren’t they activating hundreds of phones?  How come there were no phones free? — or, I could accept a new number and call AT&T myself and have them transfer it over another day, or have an AT&T store try to do that for me.  I settled on the latter option and was out the door in about 15 more minutes.

I walked on down to the AT&T store at the other end of the mall.  On the way, I was stopped by two different people wanting to know about the iPhone, my experience with getting it, and so on.  I didn’t want to be rude, so I spent a few minutes describing a lot of what I’ve talked about here.  When I finally reached the AT&T store, I walked in and was greeted by a saleperson who remembered me from that morning — I was pretty impressed just by that!  I then waited for a rep to free up and although she didn’t know the exact procedures to fix it, she knew about that particular error I got in the Apple Store.  She tracked down the manager, got directions, and proceeded to take care of my problem even though I wouldn’t be buying anything from them.  All together, I probably spent another 40 minutes or so getting that done, but in the end, I finally had my number transferred from Verizon to AT&T!

One more thing.  While in line, people started talking about what service they currently had, what phone they were going to get, and so on.  At least for the 15 or so people I asked, every one said they were getting a Black 16GB iPhone.  No white.  No 8GB.  About half were current iPhone owners upgrading.  You have to remember, this was the “10AM” crowd.  That may have had something to do with the answers.  Perhaps waiting 8 hours in line convinced everyone to get the most they could for their dollar.  I don’t know.  But that got me thinking:  What is everyone else buying?  What did Apple think they were going to buy?  To find that answer, I did a little searching at the Apple iPhone availability web page.  Just before I started this post, I counted up all the stores in the states and how many stores still had which iPhone model in stock.  Below is a summary of my findings.  So what does it say?  Apple has 187 stores in the US (if I counted correctly.  you never know, it’s late…)  Of those stores, the model that was least available (most sold out) was the Black 16GB one.  I would guess that Apple did some polling to figure out how many of which model to build.  Even with that, it’s obvious the most popular model is the Black 16GB one.  It’s nice to know that we Salt Lakers aren’t too far out of it. 🙂

My Observations

  • I need to get a life.
  • It looks like Apple decided to keep a good chunk of the iPhones to themselves.
  • Since you’re there to spend money, it behooved Apple to not let you pass out in the line and they did a pretty good job of it.
  • There will always be people wanting to skirt the rules, or assume that rules don’t apply to them.
  • I found AT&T’s salespeople to be very knowledgeable, helpful, and courteous.  Not quite on a par with Apple’s employees, but certainly not the Neanderthals some people make them out to be.  In fact, I will be happy to stop by the Gateway AT&T store and give them my business anytime!
  • Either Apple really didn’t order enough Black 16GB iPhones, or people really prefer more memory and black over white.  Based on my unscientific sample, I would assume it’s the latter.
  • Finally, I just want to say this is the coolest phone ever!  Was it worth 8 hours?  If you would have told me that’s how much time it was going to take, I probably would not have gone down there, but that’s a moot point now, and tonight I have an iPhone, along with a sunburn on my neck.  A small price to pay.
Categories: Hardware, iPhone

iTunes 7.7 now available!

July 10, 2008 Leave a comment

As you’ve probably seen all over the internet, iTunes 7.7 is available to download.

You can download it for your Mac or PC right here.  And although it wasn’t available earlier today, there is now a nice, big link to the AppStore!  Those of you with iPhones, have fun.  I’m hoping to join you tomorrow!

Categories: Hardware, iPhone, iTunes, Software

Adobe Reader 9 for Mac released

July 3, 2008 Leave a comment

From our friends at TUAW comes word that Adobe Reader 9 for Mac is now avaiilable.

I don’t know about you, but I have never had the need to install Adobe’s Reader since Apple’s Preview does a fine job for me.

Categories: Productivity, Software, Utility

And finally out of beta…

July 2, 2008 Leave a comment

…is Microsoft’s RDC 2.0!  Although there is at least one other remote connection app that I use (Cord), I usually end up going with Microsoft’s.  You can read all about it here.